Terms and conditions

GENERAL TERMS AND CONDITIONS FOR VEHICLE RENTAL OF THE LESSOR REPARKO INVEST D.O.O.

1. GENERAL PROVISIONS

1/1. General Provisions

These General Terms and Conditions for vehicle rental of the lessor REPARKO Invest d.o.o. (hereinafter: General Terms and Conditions) constitute an integral part of each respective Vehicle (Motorhome) Rental Agreement (hereinafter: Agreement), concluded between the lessor REPARKO Invest d.o.o. and the lessee.

By signing the Agreement, the lessee acknowledges that they are acquainted with the content of the General Terms and Conditions and agree to them. The lessor leases the subject of the Agreement (hereinafter: vehicle or motorhome) to the lessee in accordance with the conditions defined in the Agreement and these General Terms and Conditions.

1/2. Meaning of Terms

The terms used in the Agreement and these General Terms and Conditions have the following meanings:

Agreement: The Vehicle (Motorhome) Rental Agreement concluded between the lessor and the lessee, which includes the special part of the Agreement, these General Terms and Conditions, and hand-over records;
Lessor: REPARKO Invest d.o.o., Pohorska cesta 6B, 2380 Slovenj Gradec, Registration number: 7506759000, Tax and VAT ID number: SI 45720657, registration authority: District Court of Slovenj Gradec, share capital amount: EUR 10,000.00;
Lessee: a legal or natural person who concludes the Agreement with the lessor;
Parties to the agreement: the collective term for the lessee and the lessor;
Subject of lease: the motorhome – specified in the Agreement / also referred to as: the vehicle;
Price list: the currently valid price list publicly accessible on the provider Vantrip’s website (www.vantrip.si);
Seasons (high, mid, low): the high season and other seasons (mid and low season) refer to the periods specified in the currently valid vehicle price list published on the provider Vantrip’s website (www.vantrip.si);
Hand-over record: a document by signing which the parties to the agreement confirm the condition of the subject of the agreement at the moment of collection (collection record) and return (return record) of the subject of the agreement.

Terms used in the Agreement and in the General Terms and Conditions in the masculine grammatical gender are used neutrally and apply equally to both male and female genders.

1/3. Condition for Concluding the Rental Agreement

The motorhome can be rented by a person who is older than 21 years and has held a valid driving license for at least 3 years of the appropriate category, as required by the type of selected motorhome (normally category B). The validity of the driving license must last at least until the end of the rental period. To rent a motorhome, the vehicle must be reserved.

The vehicle may be used exclusively by the lessee or other persons explicitly stated in the Agreement. The lessee may not sub-lease or grant the use of the vehicle to third parties without the consent of the lessor.

The lessee undertakes to handle the rented motorhome with due diligence (as a good manager) and will not intentionally damage it or expose it to unnecessary risks. Any fines of any kind shall be borne by the lessee. The lessee named in the agreement is responsible for the consequences of any breaches of the agreement.

Minimum rental period:

In the high season: 7 nights
In other seasons: 3 nights

2. DURATION OF THE AGREEMENT

The Agreement is concluded for a fixed period of time – a fixed time period specified in the Agreement and with a maximum volume of daily driven kilometers agreed upon in these General Terms and Conditions. The Agreement terminates regularly at the end of the period for which it was concluded or prematurely in the cases determined by these General Terms and Conditions. The Agreement is concluded on the day it is signed by both contracting parties. The lessee is obliged to make payments in accordance with the provisions of the Agreement.

The contracting parties agree that the rules on the silent renewal of the lease are excluded, and the Agreement can only be extended by a written Annex or by a new Agreement. Any changes to the Agreement are effective and binding only if they are agreed upon in the form of a written Annex to the Agreement or a new Agreement, unless these conditions determine otherwise for an individual matter.

In the case of any changes to the Agreement or the Proposal for the conclusion of the Agreement that occur due to reasons on the side of the lessee, the lessor may charge the lessee the actual costs related to the modification of the Agreement. Costs shall be agreed upon in the Annex or in the new Agreement.

3. SUBJECT AND PRICE OF LEASE (RENTAL FEE)

3/1. Subject of Lease

Based on the lessee’s inquiry, the lessor offers the lessee a suitable motorhome and rental conditions (the so-called Offer). The lessee selects the vehicle themselves. The lessor guarantees that the vehicle provided for rent is faultless. The lessee is responsible for operating the vehicle.

The lessor is not liable if the lessee, for reasons outside the lessor’s sphere, cannot use the vehicle in accordance with its purpose, and the lessor is not obliged to pay any compensation or refund paid funds to the lessee in connection therewith. However, the lessor is obliged to warn the lessee about any such circumstances if/when they are known to the lessor.

Based on the confirmation of the motorhome (and all other circumstances of the agreement) and the payment of the advance payment (according to the Proforma Invoice), the lessor prepares the Agreement, which is concluded by the signature of both parties. Data about the selected and agreed motorhome (model, registration number) are entered into the Agreement.

3/2. Rental Fee

For the rental of the selected and agreed motorhome, the price is agreed and charged according to the currently valid price list published on the provider Vantrip’s website (www.vantrip.si) and depends on the selected vehicle and the rental period. The lessor reserves the right to change prices, whereby the price for a specific rental is fixed with the proforma invoice and the Agreement.

The rental price includes:

Rental of the vehicle with the agreed equipment for the agreed period, including VAT (22%),
Mandatory and comprehensive (kasko) insurance with a 1% deductible and assistance,
Up to 400 driven kilometers per day.

Mandatory service-administrative flat rate:

For every rental, in addition to the vehicle rental price, a mandatory service-administrative flat rate in the amount of EUR 150.00 must be paid, which covers:

Costs of hand-over of the rented vehicle and administration,
Consumables (1 gas cylinder, biodegradable toilet paper, toilet chemicals, trash bags),
Electric cable and water hose,
Kitchen set (glasses, plates, cutlery, knives, cutting board, cooking pots),
A table and 4x chairs,
A Slovenian annual vignette.

Note: The price does not include fuel, parking fees, toll fees, campsite and tourist taxes, or other costs that are not the subject of the lease.

Additional equipment (available upon request with a surcharge according to the valid price list):

Additional equipment / service	Surcharge price
Bedding and towels	EUR 29.00 / person / rental
Bicycle rack	EUR 49.00 / rental
Gas cooker	EUR 25.00 / rental
Gas grill	EUR 29.00 / rental
Child seat	EUR 49.00 / rental
Snow chains	EUR 29.00 / rental
Protective net	EUR 15.00 / rental
Additional camping table	EUR 29.00 / rental
Additional camping chair	EUR 15.00 / rental
Hammock	EUR 19.00 / rental
Surcharge for pets / small domestic animals (by prior agreement)	EUR 130.00 / rental

Excess kilometers: For each additionally driven kilometer (above 400 kilometers per day included in the basic rental price), EUR 0.25 is charged after the return of the vehicle.

3/3. Security Deposit

Before collecting the vehicle, the lessee is obliged to pay a security deposit to the lessor, which depends on the purchase value of the vehicle and ranges from EUR 900.00 to EUR 1,500.00. The lessee is normally informed of the exact amount of the security deposit upon the submitted Offer, Proforma Invoice, or upon confirmation of the reservation, and in any case before the scheduled day of handing over the vehicle for rent.

The security deposit is intended to cover any costs that may arise during the rental period and for which the lessee is responsible, such as (but not limited to):

Covering the deductible fraction for damages under the comprehensive (kasko) insurance and the loss of insurance bonus, for each damage event separately. If the lessee is involved in multiple damage events, they must pay the deductible fraction to the lessor for each individual damage event, regardless of fault. In the event that the lessee causes damage to a third party, the entire security deposit is automatically withheld;
Rectifying any damage to the vehicle or equipment;
Covering any late fees for the untimely return of the vehicle;
Other monetary obligations from the Agreement or these general terms and conditions (delay, excess kilometers,…);
For other breaches of the Agreement or these General Terms and Conditions.

If the security deposit is not deposited (in a sufficient amount) for various reasons, the lessee pays these costs and damages upon returning the motorhome. For damaged vehicles and equipment, the price list of original spare parts and services of authorized repair shops is taken into account.

The security deposit is paid by transfer to the lessor’s transaction account no. IBAN SI56 0400 0028 2952 336 (opened at OTP banka d.d.) or by pre-authorization on a credit card.

4. RESERVATION OF TERM, PAYMENT DEADLINES AND SURCHARGES

After confirmation of the rental period, the lessor sends the lessee an offer or proforma invoice. The reservation is confirmed when the lessee pays the agreed percentage of the rental price (advance payment or deposit). The reservation-advance payment amounts to 50% of the rental amount and must be settled within the validity of the offer or proforma invoice. A Booking Confirmation is then issued to the lessee.

The remaining amount of the rental fee must be settled by the lessee:

At the latest 14 days before the day of vehicle collection (in the case of rental in the high season).
At the latest 7 days before the day of vehicle collection (in the case of rental in the mid and low season).

In the event that the offer is issued less than 14 days before the scheduled collection, the lessee must pay the entire amount to confirm the reservation. Upon collection of the vehicle, the full rental fee must be paid (in high season 14 days before the start of the rental, and in other seasons 7 days) and the full security deposit must be deposited. Payment can be made to the lessor’s transaction account no. IBAN SI56 0400 0028 2952 336 (opened at OTP banka d.d.).

Cancellation of Reservation and Fees

The lessee has the right to cancel the reservation before collecting the vehicle, whereby they are obliged to pay the lessor compensation or loss in an amount that depends on the time of submission of the lessee’s cancellation. The compensation for loss due to cancellation of the motorhome rental consists of administrative cancellation costs in a fixed amount of EUR 50.00, to which an amount depending on the number of days remaining until the scheduled collection is added:

More than 45 days before the scheduled date: the lessee is charged 15% of the total rental value;
From 21 to 45 days before the scheduled date: the lessee is charged 45% of the total rental value;
From 20 to 10 days before the scheduled date: the lessee is charged 65% of the total rental value;
Less than 10 days before the scheduled date: the lessee is charged 95% of the total rental value.

For the amount specified above, the lessor retains the advance payment, and returns any remaining balance of the advance payment to the lessee. If the previously paid advance payment is not sufficient to cover the assessed amount, the lessee is obliged to pay this amount within 8 days of the lessor’s request.

In the event that the lessee, after paying the advance payment and concluding the Agreement, does not pay the remainder of the rental fee within the prescribed deadlines, it shall be considered that they have withdrawn from the lease. In this case, the lessor retains the entire already paid deposit without any obligation of refund. Any already paid security deposit is returned in any case.

Changes and Early Termination

The lessee can transfer their reservation to another person who meets the rental conditions, subject to the prior consent of the lessor. For each change of a confirmed reservation, EUR 50.00 of administrative costs is charged. In the case of early termination of the lease at the request of the lessee, the lessor is not obliged to refund the costs for the unused part of the lease.

5. COLLECTION AND RETURN OF THE VEHICLE

5/1. Conditions and Time of Collection

The lessor undertakes to hand over to the lessee a technically faultless and registered motorhome with a cleaned exterior and interior, and with the corresponding equipment specified in the Agreement or these General Terms and Conditions.

Condition of fluids upon collection:

Full: fuel tank (Diesel), AdBlue tank, sufficient amount of all fluids in the engine, enough household gas.
Empty: fresh water tank, toilet cassette, waste water tank.
The vehicle also contains all prescribed mandatory equipment.

The lessee collects the vehicle after 14:00 on the start day, unless agreed otherwise with the lessor. Collection of the vehicle on the agreed day before 14:00 is charged in the amount of EUR 80.00.

Collection of vehicles is possible in Ljubljana (Špan Brezovica) or in Šentjanž pri Dravogradu. The contracting parties shall agree on the exact location of collection by mutual agreement; if an agreement is not reached, the exact location shall be determined by the lessor and communicated to the lessee at the latest one day before the scheduled vehicle collection.

The lessor may refuse to hand over the vehicle if there is a reasonable suspicion that the lessee or driver is under the influence of alcohol, drugs, or other substances, or is otherwise incapable of safe driving. In this case, it shall be considered that the cancellation was caused by the lessee, and the reservation cancellation conditions shall apply. Before collecting the vehicle, the lessee is obliged to pay the security deposit in accordance with the terms agreed above.

Upon delivery of the motorhome, both contracting parties verify the condition of the vehicle, inspect the operation of the vehicle’s devices and equipment, and compile and sign a collection record. All possible deficiencies, missing equipment, damage to the vehicle shall be entered into the collection record, and any damage shall also be photographed and documented. The exact number of kilometers of the vehicle at the time of delivery to the lessee shall also be entered into the collection record. Each party receives one copy of the record, which serves as the basis for determining any damage upon the return of the motorhome.

Upon collection of the vehicle, the lessee must have with them and, upon request, present to the lessor a valid driving license, and for trips outside the member states of the European Union, they must obtain an appropriate permit for driving a foreign vehicle. Upon collection, the lessee receives a link to the instructions for using the motorhome. By signing the vehicle collection record, the lessee confirms that they are familiar with the instructions and undertakes to follow them. After signing the collection record, the lessee receives the keys and documents of the vehicle and the motorhome.

5/2. Return of the Vehicle

The lessee undertakes to return the vehicle on the day of return, at the latest by 10:00, to the place where it was collected or agreed with the lessor. Unless explicitly agreed otherwise, the vehicle shall be returned to the location where it was collected. The rental cannot be extended without a prior written agreement with the lessor. If a timely return of the rented vehicle is not possible due to force majeure or natural disasters, the lessee shall inform the lessor about it as soon as possible.

Delays in return:

Delay up to 1 (one) hour: a late fee in the amount of EUR 80.00 is charged.
Each subsequent late hour: charged at a price of EUR 80.00 / hour.
The late fee is deducted from the security deposit.

In case of unauthorized extension of the rental for more than 1 (one) day, the lessor will file a criminal complaint with the competent authorities and retain the security deposit in full. In the event of an unauthorized extension of the rental (delay in return), the lessee is liable to the lessor for all damage incurred by the latter as a result, which also includes any damage due to the inability to further lease the vehicle.

Obligations of the lessee upon returning the vehicle:

An empty waste water tank,
A full fuel tank (Diesel) and a receipt proving that the lessee refueled,
A full tank with AdBlue fluid and a receipt proving that the lessee refueled AdBlue,
A completely empty cassette and a thoroughly cleaned toilet bowl,
A cleaned interior of the motorhome (all personal items, waste, food remnants must be removed, cabinets and refrigerator emptied).

The refrigerator must be clean and free of spilled liquids. Interior surfaces (mattresses, seats, upholstery) must not be visibly dirty, damaged, or spilled on. The kitchen area, including the stove, must be cleaned. The bathroom must be entirely cleaned, including the toilet bowl.

Costs and deductions from the security deposit in case of non-compliance:

EUR 50.00 for emptying waste water;
EUR 100.00 for emptying and cleaning the toilet cassette;
Refueling the tank in the amount of fuel costs (according to the daily price list of Petrol d.d.) + EUR 40.00 fixed costs;
Refueling AdBlue fluid: EUR 3.00 / liter;
Additional cleaning of the interior: EUR 50.00 – 150.00 (depending on the level of dirt);
Deep cleaning (in case of need): EUR 200.00;
Resin stains on the awning: EUR 200.00 for cleaning;
Violation of the smoking ban (detected cigarette smell): EUR 400.00 for cleaning and disinfection.

Upon return, both parties perform an inspection of the vehicle, compile a return record, and determine the compliance of the vehicle’s condition with the collection record. The exact mileage (kilometers) at the time of returning the vehicle shall also be determined and written in the vehicle return record. Upon finding damage (including in the event of a break-in into the vehicle) or unfulfilled obligations determined in the Agreement or these General Terms and Conditions, the costs of repair/rectification shall be charged according to the price list of craftsmen professionally qualified for repairing the subject damages/irregularities or according to the price list in the Agreement. For damaged vehicles and equipment, the price list of original spare parts and services of authorized repair shops is taken into account. They are charged from the paid security deposit or upon return of the vehicle with a surcharge, in the event that the security deposit is not sufficient to cover all costs.

Any damage or deficiencies that were not detected upon return due to dirt, poor visibility, or other objective reasons may also be determined after the return of the vehicle, namely the lessor must communicate them to the lessee at the latest within 5 days of the vehicle’s return. The motorhome return record is signed by both parties. Upon returning the vehicle, the lessee returns the keys and documents of the vehicle to the lessor, thereby concluding the rental.

In the event that the average driven mileage of 400 kilometers per day of rental is exceeded upon return of the vehicle, the excess kilometers shall be charged according to the agreed price list (EUR 0.25 for each additional kilometer). The lessor deducts this amount from the security deposit. If the security deposit is not sufficient to settle this (and any other obligations of the lessee), the lessee is obliged to pay the missing amount to the lessor within 8 days of the lessor’s request.

The amount of the security deposit (or the excess amount remaining after deducting obligations under these General Terms and Conditions) shall be refunded to the lessee at the latest within 8 days after the return of the vehicle. The condition for the return of the security deposit is that the vehicle is returned on time, undamaged, tidy, and in accordance with these General Terms and Conditions.

In case of disagreement, the subject of the dispute shall be recorded in the minutes, and a dispute may be initiated at the competent court in Slovenj Gradec. The Agreement terminates regularly with the expiry of the time for which it was concluded and with the return of the vehicle in a condition in accordance with these conditions. Termination of the Agreement does not affect the occurrence and existence of obligations that have already arisen in accordance with the Agreement.

6. OBLIGATIONS AND RESPONSIBILITIES OF THE LESSOR

The lessor undertakes to hand over a technically faultless vehicle without known defects or legal errors to the lessee. The vehicle is regularly preventively maintained in accordance with the instructions of the vehicle manufacturer and the vehicle upgrade provider.

In the event of a breakdown, the lessor does not undertake to replace the vehicle with a replacement vehicle, nor does it cover any costs that the lessee would incur as a result. The lessee has the right to all benefits and payment of costs provided by the car assistance concluded with Zavarovalnica Sava.

If, before the rental, the vehicle breaks down or is damaged to such an extent that it cannot be prepared for rent for the current vehicle rental, the lessor does not undertake to replace the reserved vehicle with a replacement one. Each such case is resolved individually in accordance with the lessor’s capabilities (replacement vehicle, refund of the paid advance, execution of the rental in another term…). However, in the event of a breakdown, the lessor has the right to replace the subject of lease with another vehicle that has equivalent characteristics and (additional) equipment as corresponds to the agreed vehicle. The lessor must inform the lessee about this.

The lessor assumes no responsibility for the property of the lessee and passengers in the vehicle during the vehicle rental, documents and money in the vehicle, vehicle equipment that are alienated or lost or stolen during the vehicle rental, or forgotten after the end of the rental. All listed things are not covered by any of the vehicle insurance policies. Regarding found items in the vehicle after the completion of the lease, the lessor will inform the lessee by phone or written e-mail and keep the items for another 15 days, after which it has the right to discard them.

Free parking of the lessee’s vehicle in the lessor’s parking lot is possible during the duration of the vehicle rental and is exclusively at the responsibility and wish of the lessees. For the parking of the lessee’s vehicle in the lessor’s parking lot during the duration of the lease, neither the lessor nor the owner of the facilities and the parking lot has concluded any special or additional insurance or security for these vehicles. During the parking period, all risks regarding their own vehicle are borne exclusively by the lessee. The lessor will look after these vehicles and protect them from damage to the best of its abilities, but damage (e.g., scratches, damage from weather inconveniences, hail, and similar) is not excluded, and in no case does the repair of any damage burden the lessor.

7. VEHICLE INSURANCE AND DAMAGE COVERAGE AND RESPONSIBILITIES AND OBLIGATIONS OF THE LESSEE

All below-mentioned obligations of the lessee in relation to the lessor also burden them in the event that the vehicle is operated during the rental period by an additional driver specified in the agreement.

The motorhome that is the subject of the rental agreement is mandatorily and comprehensively (kasko) insured with Zavarovalnica Sava and has car assistance concluded in Slovenia and abroad with Zavarovalnica Sava. The lessee has the right to all benefits and payment of costs provided by the car assistance concluded with Zavarovalnica Sava. In the event of an accident covered by the lessor’s policy, the lessee covers the damage in the amount of the deductible fraction and any loss of insurance bonus due to the damage case, which is deducted from their security deposit.

Insurance provided by the lessor applies only within the territory of the European Union.

Insurance is NOT recognized:

If the vehicle is operated by an unauthorized person/driver,
If the driver does not have a valid driving license,
If the driver is under the influence of unauthorized substances that prevent them from operating the vehicle as provided by the road traffic safety law,
If the driver does not comply with road traffic regulations,
If the driver’s negligence is proven.

In the event that, due to the fault of the lessee, the insurance company refuses to pay for the damage, the lessee is obliged to pay it in full. If, in the event of an accident, intoxication or gross negligence is established, or another circumstance due to which the comprehensive (kasko) insurance does not cover the damage event and originates from the lessee’s sphere, the comprehensive insurance does not apply and all costs of repair and loss of income are borne by the lessee.

Diligence and Liability for Damages

The lessee undertakes to lock the motorhome whenever leaving the vehicle, and to keep the registration certificate, ignition key, and door locking key of the vehicle safely with them at all times during the rental. For violation of this duty, the lessee is fully liable to the lessor according to the general rules on liability for damages.

The lessee is fully liable to the lessor for:

Damage due to incorrect use of the motorhome’s equipment (especially the awning, steps, windows, roof elements),
Damage due to collision with overhead obstacles (e.g., underpasses, branches, canopies),
Damage to the chassis caused by inappropriate driving or driving on unsuitable roads.

Interior damage (upholstery, kitchen elements, sanitary part) shall be charged in accordance with the price list or the actual costs of repair. Damage to tires and rims and damage to glass are treated as a damage event and are covered from the security deposit, unless the insurance company recognizes coverage.

To cover damage to the vehicle and cover the cost of the deductible fraction and all other potential costs as derive from these General Terms and Conditions, the lessee guarantees with the security deposit. In the event that the value of the repair of the damage on the motorhome is lower than the value of the security deposit, a proportionate share is retained and the remainder is returned. In the event that it is higher, the lessee is obliged to pay the additional amount within 8 days of the lessor’s request. In case of multiple damage events, the lessor has the right to demand an additional payment from the lessee.

Procedure in the Event of an Accident or Breakdown

In case of any accident (traffic accident, break-in, vandalism, etc.), the lessee is obliged to:

Immediately report the event to the nearest police station, regardless of the country of travel.
Provide a statement or report on sobriety.
At the same time immediately inform the lessor about the event.
In the event of an accident with multiple involved drivers, ensure the completion of the form “European Traffic Accident Report”.
In case of an accident and/or damage to the vehicle, immediately photograph where, how, and when the damage occurred. Evidence must be submitted in writing to the lessor.

The lessee is liable to the lessor without limitation for damage to the vehicle that did not occur during a traffic accident or other damage event, and for damage and fines resulting from non-compliance with regulations, laws, rules, etc. For them, the lessee is materially and criminally liable also after the completion of the lease, regardless of when the notification of the committed offense or offenses and fine or fines arrives.

In case of damage to the vehicle by an unknown person, the lessee is obliged to report the event to the police and obtain its report. The lessee bears the burden of proving that the damage was caused by a third party; if they fail to prove this, the damage is covered from the security deposit. If the lessee omits any of the above-mentioned or legally prescribed duties during a traffic accident or damage event, they are obliged to pay the lessor all possible damage that would arise as a result, including the payment of the insurance indemnity if the insurance company, for reasons caused by the lessee, refuses to pay for the damage.

All interventions in the vehicle without prior agreement with the lessor are prohibited, and therefore repair costs for them are not recognized. In case of a breakdown of the vehicle or equipment on the vehicle due to wear and tear or a technical fault, the repair costs are at the expense of the lessor, and the execution of the repair and payment is by agreement with the lessee.

In case of a breakdown of the motorhome, the lessee immediately informs the lessor (tel: 00386 51 628 339) so they can decide together on further activities (assistance, repair, service, payment…). If the breakdown did not occur through the fault of the lessee and the lessee, by agreement with the lessor, had it repaired at an appropriate service shop, the lessee shall present the original invoice upon returning the motorhome, which must be issued in the name of the owner of the motorhome. Only and exclusively in this case does the lessor reimburse the lessee for the incurred costs.

7/1. Fines and Penalties

Najemnik je dolžan uporabljati vozilo v skladu s pravili cestnega prometa in se zavezuje, da bo vozilo uporabljal s skrbnostjo dobrega gospodarja in spoštoval vse prometne predpise v vsakokratni državi potovanja. Najemnik je odgovoren za vse globe, kazni, cestnine, parkirnine in druge stroške, nastale v času najema.

The lessee agrees that the lessor may, even after the end of the rental, based on the record, price list, or received evidence (e.g., fines, toll fees, parking fees), charge costs incurred during the rental period, even if they became known after the return of the vehicle. If the security deposit is not sufficient, the lessee is obliged to pay the difference within 8 days of receiving the request or invoice.

The lessor is entitled to charge an administrative handling fee for processing each individual received request (fine, warning, toll request) in the amount of EUR 40.00. The lessee thus explicitly undertakes to settle all potential costs or fines that would be forwarded to the lessor as the owner of the vehicle by the authorities. Likewise, the lessee explicitly agrees that the lessor may, upon receipt of a request, payment order, fine, or other writing regarding a detected violation of road traffic rules, inform the authority or entity conducting the procedure about who the actual user of the vehicle was.

8. PERMITTED USE OF THE VEHICLE AND PROHIBITIONS AND CONSEQUENCES OF BREACHES

The motorhome is intended exclusively for private use (tourist travel, leisure time of the lessee).

The lessee is PROHIBITED from using the motorhome for:

Participation in motorsport events, vehicle testing, driving on training grounds, races, or similar activities;
Transport of dangerous substances, explosive, highly flammable, toxic, or otherwise hazardous substances;
Transport of weapons, drugs, and the like, and using the vehicle for unlawful acts or violations of customs/import rules and for other legally prohibited activities;
Further conclusion of leases (sub-leasing);
Driving in war zones and other threatened areas;
Any commercial use is prohibited, in particular: transport of persons for payment (taxi/shuttle), deliveries, business trips for performing activities as a “work vehicle”, moving or transport of furniture.

Driving on unpaved roads (macadam, forest paths, field paths, off-road) is permitted only if it is a publicly permitted access to campsites or parking lots and if the condition of the road does not endanger the vehicle; otherwise, the lessee is liable for all damage, rescue, and towing.

Use of the motorhome is permitted exclusively within the territory of the member states of the European Union, unless the contracting parties agree otherwise in writing. The lessee is obliged to check the validity of insurance and assistance for the countries they intend to visit before traveling. If the lessee uses the vehicle outside the permitted area without the written consent of the lessor, the lessee is liable for all damage and costs in full, regardless of insurance coverage.

In case of transporting the motorhome by ferry, train for vehicle transport, or similar transport, the lessee is obliged to appropriately injure the vehicle and act according to the carrier’s instructions; damage occurring during such transport is treated as a damage event under these General Terms and Conditions.

Additional Drivers and Pets

In addition to the lessee, the vehicle during the trip may also be driven by another driver traveling together with the lessee, who meets the rental conditions under these general terms and conditions and is written on the Agreement as an additional driver. By signing the agreement, the lessee assumes responsibility for all other drivers who will drive the vehicle during the rental period. If the vehicle is driven by a person not specified in the Agreement, it shall be considered that the lessee has seriously breached the agreement, due to which the lessee is fully responsible for all damage, costs, and consequences, including any refusal of insurance coverage.

The transport of domestic animals (smaller pets) in the motorhome is permitted with the prior consent of the lessor. In case of consent for the transport of animals, the lessee bears an additional cost as agreed above. Animals must not be transported or be present on upholstered surfaces (beds, seats…). In the event that the lessee transports an animal in the motorhome without the consent of the lessor or the animal is located on upholstered surfaces, the lessee is obliged to pay the costs of deep and chemical cleaning of the vehicle in the amount of EUR 500.00.

Smoking and Camping

Smoking in the vehicle is strictly prohibited.

The lessee undertakes to comply with the rules permitted regarding overnight stays or camping outside campsites in each country where they travel. The lessee is responsible for all taxes, fines, and potential fees related to incorrect or unauthorized parking or camping, and at the same time, in the event of any seizure of the vehicle by the authorities, they are obliged to reimburse the lessor for all costs related to the seizure and also compensate them for the loss of income if such seizure causes a delay in returning the vehicle to the lessor.

Premature Withdrawal from the Agreement by the Lessor

In the event that the lessee seriously breaches the above-agreed obligations and prohibitions, the lessor may prematurely withdraw from the Agreement in the following cases:

If the lessee gave incorrect or untruthful data during the approval of the lease or committed themselves to an obligation that later turned out to be impossible, impermissible, undetermined, or undeterminable;
If the lessee does not pay the obligations within the agreed deadline;
If the lessee uses the subject of lease in violation of the conditions and the Agreement;
If the lessee loses (their license is revoked) their driving license;
When extraordinary circumstances threaten or occur due to which, according to the lessor’s assessment, the fulfillment of the lessee’s contractual obligations will be significantly hindered or impossible, or the lessor believes that the lessee will not be able to adhere to the Agreement.

The lessor may withdraw from the agreement also in the event that the subject of lease is so damaged that it is not drivable or that there is a threat that greater damage will occur to it, and a quick repair is not possible, and the lessor cannot provide the lessee with another suitable vehicle in the agreed period.

The lessor withdraws from the Agreement with a statement on paper or another durable medium (e-mail). Delivery of the withdrawal by e-mail is considered completed on the day the lessor sends the withdrawal to the e-mail address that the lessee communicates to the lessor upon concluding the Agreement.

In case of withdrawal by the lessor from the Agreement due to fault-based reasons on the side of the lessee, the lessee loses the right to use the vehicles. The lessee is obliged to immediately return the vehicle to the lessor at the place determined by the lessor. If the lessee does not return the vehicle themselves and voluntarily, by signing the Agreement they authorize the lessor to repossess the vehicle. In this case, the lessee waives all rights, measures, and objections arising from possessory protection.

In case of withdrawal by the lessor from the Agreement due to fault-based reasons on the side of the lessee, the already paid rental fee is not returned. At the same time, in accordance with the rules of these General Terms and Conditions, all additional services or obligations are charged and deducted from the security deposit. Likewise, the lessor has the right to compensation for all damage incurred due to the termination of the agreement. The security deposit is returned in its excess part.

Premature Withdrawal from the Agreement by the Lessee

The lessee may prematurely withdraw from the agreement if the lessor seriously breaches its obligations under the Agreement and these General Terms and Conditions, in particular its obligations regarding the provision of the agreed, suitable, and properly maintained vehicle. In this case, the lessee may demand a refund of a (proportionate) part of the rental fee, whereby the lessee is not entitled to a refund of the rental fee for the time they actually used the subject of lease.

9. SERVICE OF NOTICES

By signing the Agreement, the lessee explicitly agrees in advance that the lessor may send them all notices, requests, warnings, and other documentation relating to or in connection with the Agreement in writing to the address of residence or registered office, to the e-mail address, via SMS messages via mobile telephony, or another appropriate communication channel communicated to the lessor by the lessee.

It shall be considered that the lessee received the writing on the day following the day of sending by registered mail or sending on another durable medium (e-mail, SMS, or via another communication channel).

The lessee is obliged to keep all documents related to the subject of lease and this Agreement throughout the duration of this Agreement. During the use of the subject of lease, they are obliged to have them with them.

10. PROTECTION OF PERSONAL DATA AND USE OF GPS DEVICE

Personal data required for the conclusion and implementation of the Agreement are collected and processed for the purpose of concluding and implementing the Agreement, and the lessor, as the controller and processor, will protect and process them in accordance with the applicable General Data Protection Regulation (GDPR) and national legislation. The processing of these personal data (name, surname, contact details (address, phone number, e-mail address), unique identifier (EMŠO or tax number), date of birth, citizenship, and similar) is a contractual condition, as without these personal data the Agreement cannot be concluded.

When the lessor is obliged to collect and process the personal data of the lessee or their fellow passengers due to the fulfillment of its legal duties, the lessor will forward personal data to official institutions without the consent of the lessee. The lessee’s data may be forwarded to third parties or competent institutions for the purposes of resolving insurance cases, traffic and other offenses, or other unlawful acts committed during the rental of the vehicle, and for the fulfillment of other obligations under the Agreement and these General Terms and Conditions.

For any use of data for promotions and other marketing purposes, the lessor will obtain the consent of the lessee. The holder may revoke the consent to the processing of personal data at any time. The revocation of consent does not affect the legality of the data processing carried out until the revocation. The revocation can be carried out only for those personal data that the lessor obtains on the basis of consent.

The holder may request from the controller access to personal data or their correction and has the right to data portability. Depending on the nature of the data, the holder may also request the deletion or restriction of the use of personal data, and also has the right to object to the processing. The lessee exercises these rights with a written request to the lessor.

The lessor will keep personal data as long as necessary to fulfill the purpose of the Agreement and other reasons for processing personal data (e.g., until the expiry of statute-barring periods for offenses or asserting damage) or for tax purposes.

If the lessee believes that the rights or regulations on the protection of personal data have been violated, they have the possibility of filing a complaint with the competent state authority: Information Commissioner of the Republic of Slovenia (Dunajska cesta 22, 1000 Ljubljana, e-mail: [email protected]).

Use of GPS Device

The lessee is aware that the vehicle is equipped with a tracking device (GPS). In the event that the vehicle is equipped with a tracking device, the lessor may obtain data from the tracking device:

(a) if there is a suspicion of theft of the vehicle,
(b) if there is a suspicion that the vehicle is lost,
(c) if the lessee is in delay with returning the vehicle, or
(d) if damage is caused to the vehicle and the vehicle cannot be found.

The use of a tracking device in the vehicle in the cases described above is a necessary and proportionate measure to protect the property of the lessor. By signing the Agreement, the lessee agrees to the use of the GPS locator.

These General Terms and Conditions apply from July 1, 2026 onwards.

LEGAL DISCLAIMER / PRAVNI POUK

This document is an English translation of the original Slovenian General Terms and Conditions. This translation is provided for informational purposes only. In the event of any discrepancy, ambiguity, or contradiction between the Slovenian version and this English translation, the Slovenian version shall prevail and be legally binding in all respects.